Privacy & Cookie Policy

Last Updated: March 2026

At AtDesk (www.atdesk247.com), we are committed to protecting the privacy of our website visitors and clients. As a UK-focused BPO, we understand the importance of data security and transparency.

1. Data We Collect

We collect information that you voluntarily provide to us when you:

Fill out a contact form or request a custom quote.
Sign up for our newsletter or sector audits.
Interact with us via Live Chat or email.

This may include your name, company name, business email, and phone number.

2. How We Use Your Information

We use your data strictly to:

Provide the information or quotes you requested.
Improve our website and service offerings.
Communicate updates regarding our "Six UK Verticals" or operational insights.
Comply with UK legal and regulatory obligations.

We never sell your data to third parties.

3. Our "Glass Box" Data Commitment

In line with our value of Full Accountability, any client data processed through our BPO services is handled via secure, encrypted systems. We act as a "Data Processor" for our clients and adhere strictly to the UK GDPR and the Data Protection Act 2018.

4. Cookie Policy

We use cookies to enhance your browsing experience and analyze our traffic.

Essential Cookies: Necessary for the website to function.
Analytics Cookies: Help us understand how visitors use www.atdesk247.com so we can improve our "sector-specific" content.
Marketing Cookies: Used to track the effectiveness of our UK advertising.

You can manage your cookie preferences at any time through your browser settings.

5. Your Rights

Under UK law, you have the right to:

Request a copy of the personal data we hold about you.
Request that we correct or delete your information.
Object to our processing of your data for marketing purposes.

6. Contact Us

For any privacy-related enquiries, please contact our Data Protection lead at: Email: privacy@atdesk247.com Website: www.atdesk247.com/contact